The direct line to WallProtect's in-house specification team for ISO 22196 and ASTM F476 wall protection systems. Sample kits ship within 5 working days; Revit and AutoCAD submittal requests receive a first response within 4 business hours.
WallProtect runs two parallel inboxes staffed by product engineers, not generalist reception. Pick the lane that matches your intent and you will hear back within the SLA printed on each card.
Sample kit orders, CSI MasterFormat submittals, Revit / AutoCAD families, BIMobject downloads, color-chip requests, and technical RFI from architects and facility managers.
Press, investor relations, recruiting, sustainability and Impact Report requests, distributor applications in new territories, and academic research partnerships.
Samples and full orders ship from the warehouse nearest your project site. The four hubs below carry the complete 17,000-SKU catalog; 18 satellite warehouses hold the high-turnover 142 standard colors.
Manufacturing + master distribution · 1820 Industrial Parkway, Suite 400, Cleveland, OH 44135
Manufacturing + EU distribution · Industriestraße 14, 47803 Krefeld, North Rhine-Westphalia
Manufacturing + APAC hub · 30 Jurong Industrial Crescent, Singapore 638523
Satellite stocking + project kitting · JAFZA One, Tower B, Office 1804, Dubai
Not seeing your territory? 18 additional satellite warehouses serve LATAM, the Nordics, India, and Sub-Saharan Africa. The Specifier Desk will route your sample to the closest stocking point on receipt of your request.
Every step is timestamped in our internal submittal log so the Specifier Desk can answer the inevitable "where is my kit?" email before you send it.
Auto-acknowledgement within 5 minutes to the email address on the form, with a submittal reference number and the name of your assigned specification engineer.
Your engineer pulls the requested product family and the color chips you ticked — drawn from the 142-color standard range with the 10-year colorfastness guarantee.
Ground or air freight booked from the closest of 22 regional warehouses. Average 5.3 business days door-to-desk, with tracking forwarded the same afternoon.
The same engineer remains your point of contact for Revit families, ASTM F476 and ISO 22196 test reports, and any add-on color chip or corner-guard sample for the life of the project.
The fastest path between a wall section on your drawing and a physical swatch on your desk is the form below. WallProtect has run this process on 14,200+ buildings across 38 countries — your project is next.
